After all, resolving your complaint is the key to improving our products, organization and service. Fill out the complaint form as completely as possible and we are going to help you out. However if you are not completely satisfied with a product, please let us know. The situation is, if my son has the halo on for night light and we want to turn on the light in the morning, we have to do it through the app, as the on/off switch just controls whatever is on/off. Calex is doing everything in its power to deliver quality products. My plan was to make the switch control the white light with single click, and RGB halo with double click, but I can't find any action to control the lights individually, only on/off, which turns the light on/off. Connectez simplement vos ampoules et suivez ces tapes pour associer votre dtect. I can turn it on and off, but the light has multiple function, it has the primary white light and a RBB halo, each can be controlled individually in the app as well in HA (when pressing the bulb icon for a second, to show additional settings) La nouvelle appli CALEX SMART vous permet d’installer de nombreux produits. I have a Calex Smart Halo Ceiling Light 400mm setup (wifi), controlled by a zigbee switch. If your bulbs remain to flash please repeat the above procedure.I've been googling like a crazy, but can't find anyone with the same situation as mine. If the problem lies in the router’s settings, contact the provider for more information. Now enter your Calex Smart app email address and select Next Step. The blue status light will flash when a jingle plays The volume starts at. In the steps below, well explain how to make the connection: Open the Alexa app and click on More at the bottom right and then choose Skills & Games. Once the status light dims a jingle will play and pairing is successful. Press the pairing button for 1-2 seconds. In this case, we recommend purchasing a Wi-Fi Access Point. Pair your Chime with your Smart Doorbell. Are there more than 20? Then the problem is probably that the router is carrying too many devices. In the near future, we will introduce a new design with several new and convenient features. The process of adding new smart devices has been further optimized, and we have added support for a range of new smart devices. I know is old-ish thread now, but Calex bulbs use Zigbee also And Bluetooth during setup. The Calex Smart App is now fully compatible with the latest Android 14 version. First check how many devices are connected to the router. Some lamps work nice with hue, but its amazing what philips has built and adding zones in the hue app eliminates the biggest shortcoming the system had imho. If this is the case, the problem may lie with the router. If the lamps or devices do not connect (after resetting), it is important to check whether you are using a 2.4GHz connection. Check if your app has a widget by putting your Home screen in 'jiggle mode,' scrolling left from your Home screen to the Today view, scrolling to the. All my smart switches appear in the widget and can be triggered from there, no shortcuts required. In the near future, we will introduce a new design with several new and convenient. The app looks the same as the CALEX app I use, try downloading that and seeing if it works. In addition to the multicolor and white lamps, we have. The Calex Smart App is now fully compatible with the latest Android 14 version. Router not connected Always check if your router is switched on and if you are still connected to the network. We listed the most common situations and explain what to do per situation. Still can’t get your smart item to connect? Create your own ambiance and experience ultimate comfort at home with the Calex Smart products. If your Calex Smart item indicates to be offline in the app, this can have several causes. Use the AP mode when you can’t connect your device or lamp using the EZ mode (wifi 2.4 ghz). This video will help you install your lamps or devices using the AP mode. Buy Calex Smart E14 P45 4. In this video we describe how connecting your smart item works in EZ mode.įor other Calex smart products, watch the videos on our YouTube channel. Use this siren with LED ring as a doorbell or as an alert or warning for programmable scenarios. Unfortunately this is not yet possible with all items. This step also works with multiple items at once. Step 3: Click on the item and wait for it to be linked. The product will immediately be visible in the app for adding. Step 2: Open the Calex app and choose the item you want to pair. Step 1: Turn on Bluetooth on your smartphone/tablet. This is the easiest way of connecting your Calex smart items to the Calex app. There are 3 ways to connect your new Smart items with the free Calex app.
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